Privacy Policy

1. Introduction

ProVision Fit ("we," "our," "us," or the "Company") is committed to protecting your privacy and ensuring you have a positive experience using our mobile application and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ProVision Fit. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide Directly

• Account Information: Email address, name, password, and profile details during registration
• Health & Fitness Data: Age, gender, height, weight, fitness goals, activity level, dietary preferences
• Food & Nutrition Logs: Meal descriptions, food photos, nutritional data, meal timing
• Workout Data: Exercise logs, workout history, training preferences
• Progress Photos: Body progress images you choose to capture
• Communications: Messages with Coach Vision, feedback, and support requests

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, app version
• Usage Data: App interactions, features used, session duration, crash logs
• Location Data: General location (country/region) for localization purposes only—we do not track precise location

2.3 Information from Third Parties

• Apple Health / HealthKit: With your permission, we read steps, active calories, sleep data, heart rate, and workouts
• Sign-in Providers: If you use Apple Sign In or Google Sign In, we receive basic profile information

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Analyze food photos to calculate nutritional information
• Power Coach Vision's personalized AI coaching and recommendations
• Track your fitness progress and generate insights
• Calculate calorie targets, macro goals, and workout suggestions
• Operate the rewards program and process coin redemptions
• Send service-related notifications and updates
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. AI & Data Processing

ProVision Fit uses artificial intelligence to provide core functionality:

• Food Photo Analysis: Images are processed by Google Gemini Vision API to identify foods and estimate nutrition. Photos are transmitted securely and not retained by Google for model training.
• Coach Vision: Our AI coaching system uses your historical data (goals, logs, patterns) to provide personalized guidance. Your conversation data is processed to improve response relevance.
• Scale Reading: Scale display photos are analyzed using OCR to extract weight readings.

Important: Your personal data is not used to train external AI models without your explicit consent. AI-generated recommendations are for informational purposes and should not replace professional medical advice.

5. Apple Health Integration

If you grant permission, ProVision Fit integrates with Apple Health (HealthKit) to enhance your experience:

• Data We Read: Steps, active energy, resting energy, sleep analysis, heart rate, workouts
• Data We Write: Workouts completed in our app, nutritional data
• Purpose: To provide comprehensive health insights and accurate calorie calculations

Apple Health data is never sold, shared for advertising, or transferred to third parties. This data is used solely to provide you with personalized health insights within the app. You can revoke access at any time in your device's Settings > Health > Data Access.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

6.1 Service Providers

• Firebase (Google Cloud): Authentication, database, cloud functions, analytics
• Google Gemini API: AI-powered food analysis and coaching
• Cloudflare: API hosting and security
• Apple / Google: Subscription management and payment processing

6.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

7. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication with Firebase Auth
• Regular security audits and monitoring
• Access controls limiting employee access to personal data
• Secure cloud infrastructure (Google Cloud Platform)

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active and for 30 days after deletion request
• Health & Fitness Logs: Retained while your account is active; deleted upon account deletion
• Photos: Food and scale photos are processed and may be stored for your reference; deleted upon account deletion
• Analytics Data: Aggregated, anonymized data may be retained indefinitely for service improvement
• Legal Compliance: Some data may be retained longer if required by law

9. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request deletion of your account and personal data
• Portability: Export your data in a machine-readable format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, use the in-app settings or contact us at privacy@provision.fit.

10. GDPR Compliance (European Union)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations
• Data Protection Officer: Contact us at dpo@provision.fit
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

11. CCPA Compliance (California)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, and disclosed
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so this right does not apply
• Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@provision.fit or use the in-app settings.

12. Children's Privacy

ProVision Fit is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@provision.fit, and we will take steps to delete such information.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers are located. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app, updating the "Last updated" date, and/or sending you a notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: